Section 3 CONTRACT CONCLUSION
The presentation of the products in the lichterketten.ch shop does not constitute a binding offer. It is non-binding and non-binding.
The conclusion of the ordering process in the online shop constitutes a binding offer on your part to us for the conclusion of a purchase contract. When you place an order in the online shop, we will send you a confirmation e-mail confirming receipt of your order with us and providing details of its details (order confirmation). This order confirmation does not constitute acceptance of the contract, but only informs you that your order has been received by us. We may accept your order by sending an order confirmation by e-mail or by delivering the goods within the aforementioned delivery time.
The contract is concluded exclusively in German.
The order form used in the order is not stored by us and cannot be retrieved after the order process has been completed. However, you can print your order data immediately after sending the order or we will save the contract text and send you the order data by e-mail.
In the case of the sale of labelled, age-restricted products, lichtundmusik.ch reserves the right to make delivery of the products only after proof of the customer’s minimum age. In the absence of proof of age, lichtundmusik.ch is entitled to withdraw from the contract. In this case, payments already made by the customer will be refunded immediately.
Please note that we only sell all products in household quantities. This applies both to the number of products ordered in an order and to the placing of multiple orders for the same product, where each order includes a household quantity.
Section 4 WIDERRUFSRECHT
Cancellation
In principle, there is no right of withdrawal and no right of return. Any applications will be evaluated individually.
SECTION 6 PRICES AND OFFERS
In the Lichterkette.ch shop are all stated prices are in CHF and excluding the statutory VAT. VAT is added at the checkout. Some products may incur additional shipping costs (see section 7 below).
SECTION 7 DELIVERY, SHIPPING COSTS
Within Switzerland, we deliver all items to your home. The respective delivery times depend on the parcel service and the selected shipping option. If there are major delays, you will be informed immediately. Under your order number, you can always track the status of your online order in your customer account. After sending the shipment, you will receive a tracking link.
Unless otherwise agreed, delivery will take place from stock of the Lichterkette.ch online shop to the delivery address specified by the customer. The delivery address and billing address must be within Switzerland.
Lichtundmusik.ch is entitled to make partial deliveries if this is reasonable for the customer.
If the Lichterkette.ch-online shop is not able to deliver the ordered goods through no fault of its own, because, for example, the supplier of the Lichterkette.ch online shop does not fulfil its contractual obligations, the Lichterkette.ch online shop is entitled to withdraw from the customer’s contract. In this case, the customer will be informed immediately that the ordered product is not available and that any consideration of the customer will be refunded immediately.
The legal claims of the customer remain unaffected.
Insofar as delivery to the customer is not possible, because the delivered goods do not fit through the customer’s front door, front door or stairway, or because the customer is not found at the delivery address indicated by him, even though the delivery date has been announced to the customer withain a reasonable period of time, the customer shall bear the costs of the unsuccessful delivery. The items with the symbol in the product text are delivered by a forwarding agent from Monday to Friday, so an appointment is necessary. For appointments, the mobile phone number must be indicated in the order form, under which the recipient can be reached during the day.
The transport costs are shown separately.
Shipping costs are calculated per order and are independent of partial deliveries and the number of items ordered. If, for logistical reasons, a shipment is made in several deliveries, the shipping costs will also be charged only once.
In the case of the payment method in advance payment, the delivery time runs from receipt of the payment.
SECTION 8 QUALITY OF PRODUCTS
The specified mass of the items are approximate, which can vary minimally. If the product description contains a color specification, it is relevant. Small deviations in the external appearance between the original and the product image in the catalogue are possible. The same applies to handmade items.
SECTION 9 PAYMENT TERMS, DELAY
The invoice amount is due upon acceptance of the order by the Lichterkette.ch online shop or in the case of prepayment upon receipt of the pro forma invoice sent by confirmation e-mail. The customer can pay the purchase price by advance payment, by credit card (Mastercard, Visa). The payment method is selected by the customer.
Payment by sending cash or cheques is not possible. Liability for loss is excluded from the Lichterkette.ch online shop. In case of payment by advance payment, the customer must transfer the invoice amount to the following account within 6 days of receipt of the pro forma invoice sent by confirmation e-mail, stating the invoice number:
If the customer is in default of payment, lichtundmusik.ch is entitled to demand default interest in the amount of 5% above the base interest rate p.a. announced by the European Central Bank. If the Lichterkette.ch-Onlineshop has been demonstrably responsible for higher damage caused by delay, the Lichterkette.ch-Onlineshop is entitled to assert this. Lichtundmusik.ch reserves the right to pass on the claims.
If the delivery address is not the same as the billing address, you will only receive the invoice in electronic form. If you need a printed invoice, please contact our customer service.
SECTION 10 RESERVATION OF OWNERSHIP
The delivered goods remain the property of the Lichterkette.ch online shop until full payment has been made.
SECTION 11 OFFSETTING, RETENTION
The customer is only entitled to set-off if his counterclaims are legally established or are undisputed by the Lichterkette.ch online shop. Moreover, he is entitled to exercise a right of retention only to the extent that his counterclaim is based on the same contractual relationship.
SECTION 12 WARRANTY
If there is a defect in the purchased item, the statutory provisions apply.
All goods from the Lichterkette.ch online shop are covered by the statutory warranty rights.
The assignment of these claims of the customer is excluded.
If the subsequent performance is carried out by means of the replacement delivery, the customer is obliged to return the first delivered goods to the Lichterkette.ch online shop within 14 days at the expense of the Lichterkette.ch online shop. The return of the defective goods must be carried out in accordance with the statutory provisions. The Lichterkette.ch-Onlineshop reserves the right to claim damages under the statutory conditions.
Section 13 HAFTUNG
Liability is governed by the applicable legal provisions. However, Lichtundmusik.ch or the trader are in no case liable for (i) slight negligence; (ii) indirect and indirect and consequential and loss of profit; (iii) unrealised savings; (iv) Damages resulting from delay in delivery and (v) any acts or omissions by the auxiliaries of Lichtundmusik.ch or a trader, whether contractually or non-contractually.
Digitec Galaxus or the Distributor is not liable for any damage caused by one of the following causes:
improper, non-contractual or unlawful storage, discontinuation or use of the products;
Use of incompatible spare parts or accessories (e.g. power supply);
failure to maintain and/or improperly modify or repair the products by the customer or a third party;
force majeure, in particular elemental, moisture, fall and impact damage, etc., which are not attributable to Lichtundmusik.ch, and official orders.
The service provider commissioned with the execution is liable for defects, delay in performance and damages that arise during the execution of service providers (e.g. installations on site).
SECTION 14 USE OF WARNINGS AND SAFETY WARNINGS
Articles in the Lichterkette.ch online shop contain warnings on the sales or repackaging, which must be taken into account urgently and before opening the packaging or use and must be taken into account accordingly. The Lichterkette.ch-Onlineshop excludes any liability arising from the failure to comply with these legally required warnings. If items are not usable for you due to the warnings, you can use your right of return for this purpose.
Section 15 DATA PROTECTION
You will be asked for personal data on the website of the Lichterkette.ch online shop. These will only be stored and processed insofar as this is necessary for the purpose of your individual support and the information requested by you. Lichterkette.ch-Onlineshop warrants that your data will be treated confidentially in accordance with the applicable data protection regulations. Further information on the nature, scope, location and purpose of the collection, processing and use of orders for the execution of orders, the registration for the e-mail notification service and the transmission of required personal data by the Lichterkette.ch online shop
SECTION 16 COPYRIGHT
All rights are reserved. The content and structure of the Lichterkette.ch online shop website are protected by copyright and other protective laws. Unless otherwise stated, all trademarks in the Lichterkette.ch online shop and the Lichterkette.ch websites are protected by trademark law. This applies in particular to Lichterkette.ch brands, company logos and emblems. The modification of these pages is not permitted.
SECTION 17 CHOICE OF LAW, PLACE OF JURISDICTION, SALVATORIC CLAUSE
The law of Switzerland applies. Excluded from this choice of law are the mandatory consumer protection regulations of the country in which the customer is habitually resident. The application of the UN Convention on Contracts for the Convention on Contracts for the Purposes of the Un Convention on Contracts for the Purposes of the Un Convention on Contracts for The place of jurisdiction for all disputes arising from the contractual relationship between the customer and the Lichterkette.ch-Onlineshop is its registered office, provided that the customer is a merchant, a legal entity under public law or a public special fund. Should any provision of these General Terms and Conditions be ineffective, this shall not affect the validity of the remaining provisions.
CATALOGUE OFFERS
Catalogue offers – if no promotional period is specified – are valid until further notice. All offers are valid as long as the stock lasts. Colour deviations, delivery delays and price errors are our deceit.